Refund policy
- WE ACCEPT EXCHANGES ONLY WITHIN 7 DAYS OF THE CUSTOMER RECEIVING THEIR ORDER
- EXCHANGE ONLY...NO REFUNDS
- ALL PRODUCTS BEING EXCHANGED MUST BE IN THE SAME CONDITION AS IT WAS WHEN RECEIVED
- ALL TAGS, PACKAGING AND LABELING MUST BE RETURNED WITH ITEM BEING EXCHANGED
- CUSTOMER MUST MAKE A REQUEST FOR AN EXCHANGE VIA EMAIL TO : kompachen@gmail.com
- BUYER HAS 3 BUSINESS DAYS TO CONTACT US FROM THE DATE OF DELIVERY TO REQUEST EXCHANGE
- BUYER HAS 5 BUSINESS DAYS FROM OUR RESPONSE EMAIL ACCEPTING THE EXCHANGE TO RETURN THE GARMENT FOR AN EXCHANGE
- THE NEW ITEM WILL BE SHIPPED ONLY WHEN THE ITEM BEING EXCHANGED HAS BEEN RECEIVED, INSPECTED AND RETURNED IN THE ORIGINAL PACKAGE AND UNWORN
- WE ENCOURAGE ALL OUR CUSTOMERS TO GET TRACKING NUMBER OF PACKAGE, INSURANCE AND SIGNATURE CONFIRMATION WHEN RETURNING AN ITEM
- WHEN SHIPPING AN ITEM FOR EXCHANGE WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES
- ALL SALE ITEMS ARE FINAL SALE