KOMPACHEN CLOTHING COMPANY

Refund policy

  1. WE ACCEPT EXCHANGES ONLY WITHIN 7 DAYS OF THE CUSTOMER RECEIVING THEIR ORDER
  2. EXCHANGE ONLY...NO REFUNDS
  3. ALL PRODUCTS BEING EXCHANGED MUST BE IN THE SAME CONDITION AS IT WAS WHEN RECEIVED
  4. ALL TAGS, PACKAGING AND LABELING MUST BE RETURNED WITH ITEM BEING EXCHANGED
  5. CUSTOMER MUST MAKE A REQUEST FOR AN EXCHANGE VIA EMAIL TO : kompachen@gmail.com
  6. BUYER HAS 3 BUSINESS DAYS TO CONTACT US FROM THE DATE OF DELIVERY TO REQUEST EXCHANGE
  7. BUYER HAS 5 BUSINESS DAYS FROM OUR RESPONSE EMAIL ACCEPTING THE EXCHANGE TO RETURN THE GARMENT FOR AN EXCHANGE
  8. THE NEW ITEM WILL BE SHIPPED ONLY WHEN THE ITEM BEING EXCHANGED HAS BEEN RECEIVED, INSPECTED AND RETURNED IN THE ORIGINAL PACKAGE AND UNWORN
  9. WE ENCOURAGE ALL OUR CUSTOMERS TO GET TRACKING NUMBER OF PACKAGE, INSURANCE AND SIGNATURE CONFIRMATION WHEN RETURNING AN ITEM
  10. WHEN SHIPPING AN ITEM FOR EXCHANGE WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES
  11. ALL SALE ITEMS ARE FINAL SALE